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In Brief:

Being able to understand why organizations have issues that create havoc is the basic framework needed to change the existing situation and build a strategic human resources strategy that will turn productivity beyond average levels.

Customers only remain loyal when businesses understand their needs and expectations. When they can not keep their organization flexible and competitive they will be replaced by competitors. HR Policies are the initiators of true innovation and employee participation. Valuable knowledge has to be shared in the organization.

This book will guide the reader towards strategic approaches to managing individuals and teams in different environments.

Building a HR strategy places the human resources department in the position of actively contributing to the business success. True business strategy is not just about product, logistics and sales.

The author is an organizational consultant helping public and private clients to improve their structures and communication paths.

He coaches teams to resolve issues and vitalize the work environment towards increasing productivity and customer satisfaction.

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